Delete your HikmaLingo account

01 Delete inside the app (instant)

1. Open HikmaLingo and go to Profile → Account (Turkish interface: Profil → Hesap).
2. Tap Delete my account (Hesabımı Sil) and confirm.
3. Your account and all data linked to it are deleted from our servers immediately, and the app's data on your device is wiped. You need an internet connection for this step.

02 Request deletion by email

If you no longer have the app installed, or the in-app option doesn't work for you:

1. Email [email protected] with "Account Deletion Request" in the subject line.
2. If you linked a Google or Apple account, tell us which one (the email address of that account), so we can find the right record.
3. We delete your account and associated data within 30 days and confirm by email once it's done.

03 What gets deleted

• Your learning progress (episodes watched, quiz results, XP, streaks, placement test result)
• Your profile info (display name, daily goal, notification and sound preferences)
• Your push notification token
• Your Google/Apple account link (if any)

04 What may be kept, and for how long

• Server backups: deleted data may remain in our database backups for up to 7 days, after which the backups are overwritten.
• Crash/error reports: these are not linked to your account and are deleted automatically after 30 days.
• Purchases: subscription payments are processed by Apple/Google, which keep their own transaction records. Deleting your HikmaLingo account does not cancel an active subscription — cancel it in your App Store or Google Play subscription settings.
• Ads and analytics: data that Google AdMob and Firebase Analytics hold is governed by Google's own retention policies; you can reset your advertising ID in your device settings.

More details are in our Privacy Policy.